The Rise of Conversational AI: When it Beats Us in IQ and EQ
As AI continues to evolve and permeate various aspects of our personal and professional lives, one intriguing (and not far-fetched!) possibility emerges — the potential for conversational AI to fill a void that many of us have longed to address in our human interactions.
Imagine a world where, with a simple voice prompt, we can seek advice on cupcake recipes, fitness routines, or how to have a difficult conversation with an employee. The applications of conversational AI seem boundless, promising to enhance and simplify diverse aspects of our lives. However, what makes this evolution truly fascinating is the prospect of engaging in conversations that go beyond mere information exchange — conversations that make us feel heard, understood, and supported.
Our yearning for authentic dialogue often goes unmet in human-to-human interactions. Egos come into play, judgments cloud our perspectives, and the gift of undistracted presence becomes increasingly rare.
Conversational AI, on the other hand, emerges as an alternative and better option. Unlike humans, AI tools are devoid of ego, distractions, or preconceived notions and assumptions. Their sole focus lies in processing and responding to our input, which can create a dialogue without the baggage that goes along with human conversations.
What sets conversational AI apart is its unwavering commitment to the user’s needs. Whether we’re seeking advice, expressing emotions, or simply engaging in casual banter, these tools remain dedicated to the task at hand. This singular focus creates an environment where individuals can express themselves freely, without the fear of judgment.
Moreover, the accessibility of such tools will open up new avenues for personal growth, mental well-being, and even self-discovery as we can engage in meaningful conversations at their own pace and convenience.
You might recall the movie “Her.” It’s a thought-provoking film from 2013 about the use of conversational AI. The main character, Theodore, is a lonely writer who develops a romantic relationship with his operating system, Samantha. The movie displays a great picture about how falling in love with an AI companion is actually not as far-fetched as it may sound at first. And now, 10 years later, the story seems much more reasonable and realistic than ever before.
As these tools become more prevalent, they will provide us humans with a unique way to express ourselves authentically and have conversations free from the constraints of ego and judgment that often accompany human interactions.
The development of conversational AI as a companion in our personal and professional lives is underway, and the possibilities it holds are both fascinating and transformative.
Let’s be prepared!
Check out our “AI-Fluency for Leaders” program and our workshop, “Navigating AI at Work“.